Effective Date: June 2025
Store: xmowers.com
Contact: contact@xmowers.com

Order Processing Time

All orders are processed within 1–3 business days, Monday to Friday (excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.

Shipping Area

We currently ship within the United States only.
We do not offer international shipping at this time.

Estimated Delivery Time

• Standard Shipping: 3–5 business days (after processing)
  Delivery time may vary based on your location and carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on the size, weight, and destination of your order. Some products may qualify for free shipping, which will be clearly marked.

Tracking Information

Once your order ships, you’ll receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 5 days at contact@xmowers.com. Include your order number and any supporting photos if applicable.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delivery issues due to incorrect or incomplete addresses.