Frequently Asked Questions (FAQs)
1. What products do you sell?
We specialize in high-quality mowers for residential and commercial use, including push mowers, riding mowers, electric models, and accessories.
2. Where do you ship?
We currently ship across the United States and Canada.
3. How long does shipping take?
Orders typically ship within 1–3 business days. Delivery time is usually:
USA: 3–5 business days
Canada: 5–8 business days
4. How much does shipping cost?
Shipping is calculated at checkout based on your location and order size. Free shipping may be available on select items.
5. Can I return or exchange a product?
Yes. You can return unused products within 30 days of delivery. Please view our Return Policy for full details.
6. What if my mower arrives damaged or defective?
Please contact us immediately at contact@xmowers.com with your order number and photos of the issue. We'll make it right as fast as possible.
7. Do you offer warranties?
Yes. Most of our mowers come with a manufacturer's warranty. Warranty details can be found on each product page.
8. How do I contact customer service?
You can email us at contact@xmowers.com. We aim to respond within 24 hours, Monday–Friday.
9. Do you offer bulk or commercial discounts?
Yes! If you're a landscaping business or need a large order, reach out to contact@xmowers.com to get a custom quote.
10. Do you have replacement parts or accessories?
Yes. We stock common parts and accessories. You can browse them in the Accessories section of our store.