Frequently Asked Questions (FAQs)
Here are answers to some common questions about XMOWERS, our products, and our services. We aim to provide clear and transparent information to ensure a smooth shopping experience.
What products does XMOWERS sell?
XMOWERS specializes in high-quality electric lawn mowers and outdoor power tools for both residential and commercial use. Our selection includes push mowers, riding mowers, and essential accessories from reputable brands and XMOWERS-branded items.
What is XMOWERS' business model?
XMOWERS LLC operates as a dropshipper and authorized reseller of selected outdoor power equipment brands. Your orders are shipped directly from our fulfillment partners or U.S. distribution centers, ensuring competitive pricing and fast delivery.
Where does XMOWERS ship?
We currently ship across the United States, Canada, and the United Kingdom.
How long does shipping take and how can I track my order?
Orders ship within 1–3 business days. Delivery estimates:
USA: 3–5 business days
Canada: 5–8 business days
United Kingdom: 7–12 business days
Once shipped, you’ll receive a tracking number to monitor your order at XMowerstrack.com.
How much does shipping cost?
Shipping is calculated at checkout based on location, size, and weight. Select items qualify for free shipping, which will be displayed on the product page or at checkout.
What is your return and exchange policy?
Unused products can be returned within 30 days of delivery. Review our Return & Refund Policy for eligibility, process, and conditions.
What if my mower arrives damaged or defective?
Contact us at contact@xmowers.com with your order number and photos. We’ll arrange a replacement or suitable solution promptly.
Do your products come with warranties?
Most products include a manufacturer’s warranty. Warranty coverage and duration vary by product; see individual product pages for details.
How can I contact customer service?
You can reach us by:
Email: contact@xmowers.com
Phone: +1 786 358 5613
Mail: XMOWERS LLC, 4511 CLARK ROAD, SARASOTA, FL 34233
Do you offer bulk or commercial discounts?
Yes. Landscaping businesses and commercial clients can contact us at contact@xmowers.com for volume pricing and custom quotes.
Do you have replacement parts or accessories available?
Yes — browse our Accessories section for common replacement parts and add-ons, or contact us for assistance finding the right fit.
How does XMOWERS protect my personal information?
We take privacy seriously. Our Privacy Policy explains how we collect, use, and safeguard your data, along with your rights as a customer.